Customer health monitoring for B2B SaaS
See who’s veering away
before they cancel.
Veermo watches product usage, billing and support signals across every account, and tells your team the moment a customer starts pulling back, with the reason and the next step.
Connects to Stripe, Segment, HubSpot and Salesforce. No engineering sprint required.
The problem
Churn doesn’t start at renewal. It starts months earlier, in your data.
By the time a customer emails to cancel, the decision was made weeks ago. The warning signs were there, spread across tools nobody watches together.
Usage fades quietly
Logins slip, key features go unused and champions stop showing up. Nobody notices because nothing breaks.
Signals live in six different tools
Billing, support, CRM and product data each hold part of the story. No one sees the full picture until it’s too late.
You hear about it at renewal
The first clear signal is the cancellation email. At that point there’s no time left to fix anything.
The platform
One early-warning system for every account you have.
Health scores, alerts, playbooks and revenue reporting, built on the data you already collect.
Health scores you can explain
Every score shows exactly which signals moved it, so your CSMs know what to fix, not just that something is wrong.
Alerts where your team works
Risk changes arrive in Slack, email or your CRM with the reason attached, routed to the account owner.
Revenue at risk, in real dollars
See exposure by segment, plan and owner, and report retention to leadership without building a spreadsheet.
Connected to your stack
Native integrations for billing, CRM, support and product analytics. Most teams are live the same day.
Save playbooks that run on time
Trigger a sequence of tasks and messages the moment an account crosses a threshold, so no save attempt slips.
Renewal radar
Every upcoming renewal, ranked by risk and revenue, so the right accounts get attention 90 days out.
How it works
From scattered signals to saved revenue.
- Connect your dataLink billing, CRM, support and product analytics in a few clicks. Veermo backfills 12 months of history.
- Score every accountVeermo learns what healthy looks like for your product and scores each account daily.
- Get alerted earlyWhen an account starts to slip, the owner hears about it with the reason attached.
- Run the saveLaunch a playbook, track the outcome and see the revenue you kept.
62%
fewer surprise cancellations
47 days
average warning before churn
$12M
revenue saved for customers
< 1 day
to connect and see first scores
”Veermo flagged three accounts we thought were healthy. Two of them had stopped using our core features entirely. We saved $340K in ARR that quarter.”
Sarah Chen
VP Customer Success, Recurly
”We used to build retention reports in spreadsheets every board meeting. Now I pull up Veermo and the numbers are already there, broken down by segment.”
David Kowalski
Chief Revenue Officer, Clearbit
Pricing
Priced to pay for itself
with one saved account.
Starter
For early-stage SaaS teams
$49 / month
- Up to 50 accounts
- Health scores and alerts
- Stripe and Slack integrations
Most popular
Growth
For scaling customer success teams
$199 / month
- Up to 500 accounts
- Save playbooks and renewal radar
- All CRM and support integrations
- Revenue-at-risk reporting
Enterprise
For complex, multi-product portfolios
Custom
- Unlimited accounts and workspaces
- SSO, SCIM and role-based access
- Warehouse sync and custom models
FAQ
Questions retention teams ask us
What data does Veermo need?
Billing data from Stripe or Chargebee is enough to start. Product events, CRM records and support tickets make scores more accurate, and you can add them any time.
How long does setup take?
Most teams connect their first sources and see initial health scores within a day. There’s no engineering work for the standard integrations.
How is a health score calculated?
Veermo combines usage, seat activity, support and billing signals into one score, and shows which signals moved it so your team can act on the cause.
Does Veermo replace our CRM or CS platform?
No. Veermo sends alerts and scores into the tools you already use, including Slack, HubSpot and Salesforce.
Stop finding out about churn at renewal.
Connect your data today and see which accounts are veering away by tomorrow morning.